Your data is completely safe and secure at Hi Bajee

Hi Bajee (hibajee.world) is a trusted online gaming platform in Bangladesh. We take our users' privacy extremely seriously. This Privacy Policy explains how Hi Bajee collects, uses, and safeguards your personal information.

By registering, logging in, or using any of our services on Hi Bajee, you are considered to have agreed to this privacy policy. Please read it carefully before completing your registration.

This privacy policy applies to all Hi Bajee services — website, mobile app, live chat, email communications, and any other digital channel. Hi Bajee's privacy policy is built in line with international GDPR standards and is updated on a regular basis.

Hi Bajee only collects information necessary to provide its services. We do not collect excessive or unnecessary data. A detailed breakdown of the types of data collected is provided below.

As part of KYC (Know Your Customer) verification, Hi Bajee may request a photo of your national ID or passport. This information is used solely for identity verification and is stored securely.

Hi Bajee uses collected data solely for its stated purposes. We never misuse your information or use it beyond what has been specified. Hi Bajee is fully committed to respecting your privacy at all times.

• Account Management: To handle registration, login verification, password resets, and account security.
• Payment Processing: To verify deposits, withdrawals, and transactions.
• KYC Verification: To meet legal obligations and prevent fraud.
• Customer Support: For troubleshooting, resolving complaints, and providing support.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Security Monitoring: To prevent account hacking, money laundering, and fraud.
• Legal Compliance: To fulfill legal requests from government authorities.

Data sharing is one of the most important aspects of Hi Bajee's Privacy Policy. We never share your information with third parties for commercial purposes. However, there are a limited number of exceptional circumstances under which data may be shared.

• Payment Providers: Shared with Mobile Pay, Nagad, Rocket, or banks solely for transaction verification purposes.
• Legal Obligation: Data may be provided in response to a lawful order from the Government of Bangladesh or a court of law.
• Corporate Restructuring: In the event of an acquisition or merger, the new entity will have access to the data but will be equally bound by this privacy policy.
• Security Investigations: Cooperation with relevant authorities in the investigation of fraud or cybercrime.

Outside of the above cases, Hi Bajee does not share your personal data with anyone. When data does need to be shared, we make every effort to notify you in advance, to the extent permitted by law.

Hi Bajee uses cookies on its website. Cookies are small text files stored in your browser that make your browsing experience smoother and more personalized.

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Performance Cookies: Used to improve website speed and performance.
• Functionality Cookies: Used to remember your language preferences, theme, and settings.
• Analytics Cookies: Used to analyze user behavior and improve our services.

Hi Bajee does not retain your data indefinitely. A specific retention period is set for each type of data, determined by legal requirements and business purposes.

• Account Information: For as long as your account is active, and for up to 5 years after it is closed.
• Transaction Data: Retained for a minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Customer Service Logs: For up to 3 years after a matter is resolved.
• Cookie Data: Until the session ends or a maximum of 1 year.

When the retention period expires, Hi Bajee securely deletes or anonymizes your data so it can no longer be linked to any individual.

Under Hi Bajee's privacy policy, you have several rights over your own data. These rights are recognized under international data protection laws, and Hi Bajee is committed to upholding them.

• Right to Access Your Data: You can request a copy of the information we hold about you at any time.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used.
• Right to Data Portability: You can receive your data in a structured format.
• Right to Object: You can object to your data being used for specific purposes.

To exercise any of these rights, Help Center Contact us. We will respond to your request within 30 business days.

Hi Bajee is strictly an 18+ platform. We do not knowingly collect information from anyone under 18 years of age. Child protection is a top priority under Hi Bajee's Privacy Policy.

• Age is verified at registration and users under 18 are not permitted to create an account.
• Any account found to belong to a minor will be suspended immediately.
• Any data collected from a minor is deleted immediately.

Hi Bajee uses industry-leading security technology to protect your data. Our security team monitors systems around the clock to prevent any unauthorized access or data breaches.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: To prevent cyberattacks.
• Regular Security Audits: System audits by third-party experts.
• Data Backup: Encrypted backups are stored across multiple secure servers.

In the event of a data breach, Hi Bajee will notify affected users within 72 hours and take all necessary action.

Hi Bajee may update this Privacy Policy from time to time. Changes may occur due to legal updates, new services, or business reasons. We will notify you via email or through the platform before any significant changes take effect.

• The date of any update will always be noted at the top of this page.
• At least 30 days' notice will be given prior to any major changes.
• Continuing to use the platform after any changes are made will be considered your acceptance of the updated policy.
• If you request a previous version of the policy, we can provide it.